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There is a $10 restocking fee on all returned products. Products may be returned on the following conditions:
*Products must have been purchased within 14 days.
*Products must be in new and unused condition and will be subject to inspection for damage or misuse prior to the issuance of a refund. Items that have been used or damaged will be returned to buyer at buyer's expense.
*Return shipments must be made by a carrier that uses tracking numbers and must be prepaid.
*A copy of the original invoice must be included, clearly indicating any or all items being returned.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at gwmouthpieces@gmail.com.
To return your product, you should mail your product to: 11423 86th St. Ct. Anderson Island Washington US 98303
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
